WhatsApp Business 12+
WhatsApp Inc.
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- Free
- Offers In-App Purchases
iPhone Screenshots
Description
A simple tool for businesses to talk to their customers. — WhatsApp Business from Meta
WhatsApp Business enables you to have a business presence on WhatsApp, communicate more efficiently with your customers, and help you grow your business.
If you have separate business and personal phone numbers, you can have both WhatsApp Business and WhatsApp Messenger installed on the same phone, and register them with different numbers.
In addition to the features available in WhatsApp Messenger, WhatsApp Business includes:
• BUSINESS PROFILE: Create a profile for your business to help your customers find valuable information — like your website, location, or contact information.
• BUSINESS MESSAGING TOOLS: Be more responsive to your customers by using Away messages to indicate that you're away.
• LANDLINE/FIXED NUMBER SUPPORT: You can use WhatsApp Business with a landline (or fixed) phone number and your customers can message you on that number. During verification, select the “Call me” option to receive the code over a phone call.
• RUN BOTH WHATSAPP MESSENGER AND WHATSAPP BUSINESS: You can use both WhatsApp Business and WhatsApp Messenger on the same phone, but each app must have its own unique phone number.
• WHATSAPP WEB: You can more efficiently respond to your customers right from your computer's browser.
WhatsApp Business is built on top of WhatsApp Messenger and includes all the features that you rely on, such as the ability to send multimedia, free calls*, free international messaging*, group chat, offline messages, and much more.
*Data charges may apply. Contact your provider for details.*
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We're always excited to hear from you! If you have any feedback, questions, or concerns, please email us at smb-iphone@support.whatsapp.com
What’s New
Version 24.8.83
• You can instantly record and send video messages in chats. Long press the camera next to the text field in chat to get started
• You can quick forward/rewind by double tapping the edge of a video
• New design for the attachment tray in chat
These features will roll out over the coming weeks. Thanks for using WhatsApp!
Ratings and Reviews
Need the same number for the business and the personal..
.. all of the clients have the personal number and commitments with us through it.. it would be a hustle to change it, I understand the problem with it but maybe have an option that new chats will go directly to business and if you want you could switch it to personal.. other than that great idea
App crashes very often
So overall I have really enjoyed this app with its business tools. However since October I have been experiencing frequent app crashes (during typing, recording voice msgs, general use). Therefore msgs need to be rewritten after reopening the app. To make things worse - their technical support shook off from their responsibility and suggested I reinstall my iOS as a new iPhone (and erase my backup). This will not do. Therefore until this issue is fixed - I am keeping whatsapp as a secondary messenger and making telegram as my primary
Worst user experience ever
I have been trying to connect my business number to WhatsApp business a lot of time.
While verification, I got an error that WhatsApp couldn’t send me an SMS that I should try within one hour again.
But that problem didn’t resolve at all.
I tried to send a ticket to support but all I got was ai generated response.
Reddit user suggested that I should use the language of the country and trying to activate it. And That worked !
Eventually, I succeeded in activating, but it costed me releasing my number and changing it, gave one star and 0.5 star is more than enough for that costed me. while trying to solve this problem, I saw the Internet full of complaints of the bad user experience personal& business WhatsApp users are experiencing.
I hope someday all these meta apps become user-friendly oriented and not only ads oriented
The end user is sick of pushy businesses and ads.
App Privacy
The developer, WhatsApp Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Location
- Contact Info
- Contacts
- User Content
- Identifiers
- Usage Data
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- WhatsApp Inc.
- Size
- 227.6 MB
- Category
- Business
- Compatibility
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- iPhone
- Requires iOS 12.0 or later.
- Languages
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English, Arabic, Bengali, Catalan, Croatian, Czech, Danish, Dutch, Finnish, French, German, Greek, Gujarati, Hebrew, Hindi, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Malay, Marathi, Norwegian Bokmål, Persian, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Slovak, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Urdu, Vietnamese
- Age Rating
- 12+ Infrequent/Mild Mature/Suggestive Themes Infrequent/Mild Horror/Fear Themes Infrequent/Mild Medical/Treatment Information Infrequent/Mild Profanity or Crude Humour
- Location
- This app may use your location even when it isn’t open, which can decrease battery life.
- Copyright
- © 2024 WhatsApp Inc.
- Price
- Free
Supports
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Wallet
Get all of your passes, tickets, cards, and more in one place.
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Siri
Get things done within this app using just your voice.